FAQ

Frequently asked questions

 

Frequently asked questions, we integrate them into self-service Q&A. If you have other questions, you can get in touch with us Or send us an email to: flfgeq777@163.com
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Do you offer a Warranty

Yes We Do
Craftsmanship / Warranty Information
The craftsmanship (quality) is guaranteed on all of our jewelry for a period of 30 days.  If you receive a broken item, or any part of your item breaks within the first 30 days, you may send the item back to us for a replacement, all you pay is shipping .  Please be aware that our 30 day craftsmanship warranty only covers manufacturer's defects. It does not cover the following:

General wear and tear, such as scratches, dents, nicks, or missing stones
Although our jewelry is resistant to moisture, water damage is not covered
Fading/chipping of the material on the product (which depends almost entirely on how you handle the product)
Lost or missing parts
Damage due to personal misuse or negligence